faqs

Everything you need to know about ordering custom desserts from KB Gifts n' Sweets. Can't find your answer here? Reach out through the contact page.

Ordering

How far in advance should I order?

Please allow at least 2–3 weeks’ notice for all orders, whether custom or standard. This ensures I have enough time to source quality ingredients and give your order the attention it deserves. For large events like weddings, I recommend reaching out 4–6 weeks ahead.

How do I place an order?

Send me a message through the contact form on this website, or reach out on Instagram or Facebook. Share your event date, the type of dessert you're looking for, your theme or colour scheme, and the number of guests. I'll get back to you within 24 hours with a custom quote.

Is there a minimum order?

There's no strict minimum, but I do have limited weekly capacity (up to 3 large orders and 4–5 smaller orders). I'm happy to accommodate orders of all sizes, from a single custom cake to a full dessert table spread.

Can I order for a large event?

Absolutely! I regularly create desserts for birthdays, baby showers, weddings, graduations, corporate events, and more. For large events, the earlier you reach out, the better, so we can plan everything perfectly.

Products & Flavours

What flavours do you offer?

Popular flavours include chocolate, vanilla, red velvet, cookies n' cream, tiramisu (classic and Biscoff), and more. I'm always happy to work with you on a custom flavour combination that fits your event.

Can I customize the design?

Every order is fully customizable. Share your theme, colours, and any inspiration photos, and I'll bring your vision to life. Whether it's a simple, elegant cake or an elaborate fondant creation, I love the creative challenge.

Do you offer vegan or gluten-free options?

Currently, my menu focuses on traditional recipes made with fresh, quality ingredients. I'm not able to guarantee allergen-free products at this time, but please reach out to discuss your dietary needs, and I'll do my best to accommodate.

What if I don't know exactly what I want?

No worries at all! Share your event theme, colours, and any inspiration photos. I'll suggest designs and flavours that match your vision. Every creation is a collaboration. I'm here to help you figure it out.

Pricing & Payment

How much do custom cakes cost?

Basic cakes start at $80 (6-inch, 4-layer tall, approximately $7 per serving). Custom additions like fondant work, extra tiers, specialty designs, and edible decorations are priced based on complexity. I'll provide a detailed quote after we discuss your order.

Do you require a deposit?

Yes, a deposit is required to secure your order date. The deposit amount depends on the size and complexity of your order. Full details will be included in your custom quote.

What payment methods do you accept?

I accept e-Transfer for all orders. Payment details will be provided when your order is confirmed.

Pickup & Delivery

Do you deliver?

Yes! Delivery is available within the Toronto GTA at $5 per km. Pickup is also available anywhere in the Greater Toronto Area if you're able to travel to me.

How should I store my order?

Cakes and most desserts should be refrigerated for 1–2 hours before serving. Cake pops and chocolate-covered treats can be stored at room temperature in a cool, dry place. Specific storage instructions will be included with your order.

What if I need to cancel or change my order?

I understand plans change! Please reach out as soon as possible if you need to modify or cancel your order. Cancellation and refund policies depend on when the change is made; see my Refund Policy page for full details.

Still have questions?

I'm happy to help! Send me a message, and I'll get back to you within 24 hours.